Approved HSLC Methods of Contact
We only use the following methods to contact you.

myHSLC

Approved HSLC Methods of Contact

Text

HSLC will never text you directly. 

 

Automated Calls

HSLC will never ask you to enter or give account information to an automated phone system outside of telephone banking mentioned previously.

  • You should always be suspicious of requests for personal banking information.
  • HSLC does not have any robo/automated calling or texting other than debit card charge approval from Vantiv (877-230-3179).

 

Email

HSLC may email you from your online banking product, but the email will never include links to websites.

Valid Email Sample:

From: ibalerts@cavion.com [mailto:ibalerts@cavion.com]
Sent: Thursday, April 13, 2017 1:25 PM
To: First Name Last name
Subject: Scheduled Transfer Successful.

Your scheduled transfer from First name's Checking account to Home Bills Checking account in the amount of $350.00 was successful. 04/13/2017 11:24:37 MDT.

Transfer confirmation number 77118996.

 

Direct Human Call

HSLC may call you individually from approved numbers, but if you were not expecting the call, you should always call back a known number, which is listed below.

  • List of Approved Phone Numbers - calls from HSLC will originate from these numbers, and you should call these numbers to verify identity.

419-675-1749
419-673-1581
419-675-2118
419-673-1117
419-674-4682

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